Vinted Users Voice Displeasure About Sizing Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to review their products and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Modifications
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.